Email: moc.liamg%40gninaelc.einyats

Phone: +1 (470) 499-4962

Email: moc.liamg%40gninaelc.einyats

Phone: +1 (470) 499-4962

Help

Choosing the Right ServiceNot sure which service to book? Here’s a quick guide:

- Standard CleaningBest for routine maintenance and regularly cleaned homes
- Deep CleaningIdeal for first-time clients or homes that need extra attention and buildup removal
- Move-In/Move-Out CleaningA full reset for empty homes, preparing for new occupants
- Targeted CleaningFocused cleaning for one specific room or problem area
If you’re unsure, feel free to contact us. We’re happy to help you choose.

Booking & Appointments

How to Book:1. Book online or contact us directly2. Select your service, date, and any add-ons3. Receive confirmation once scheduled
Before Your Appointment:1. Ensure access is provided (code, key, etc.)2. Pick up personal items and clutter3. Secure pets and valuables
Arrival Times:Arrival windows are approximateDelays may occur due to traffic, weather, or prior appointments

Payments & Pricing:

Payments are processed securely through Square
We accept all payment methods supported by Square
Cash is not accepted

Pricing Notes:

Prices are based on home size, condition, and service typeFinal pricing may adjust if additional time or work is required

Access to Your Property

To complete your service, we require:Accurate entry instructionsAccess to running water and electricity
If we cannot access the property, the appointment may be considered a missed booking and fees may apply.

Service Conditions

We aim to provide high-quality service in a safe environment.
We may refuse or pause service if:- Conditions are unsafe- The home requires work outside our scope- There are hazardous materials present
Additional fees may apply for excessive cleaning conditions.

Pets

We love pets, but for safety:All pets must be secured during servicePlease inform us in advance if pets are present

Satisfaction & Support

Your satisfaction matters to us.If something isn’t right, contact us within 24 hoursWe’ll review and work toward a resolution

Photos & Privacy

We may take before-and-after photos for:
Quality controlDocumentation
With your consent, photos may be used for social media and marketing.
You can opt out of photo use at any time.

Changes, Cancellations & Issues

24-hour notice is required for cancellations or rescheduling
Late cancellations may incur a fee
Missed appointments may be charged
Need More Help?

If you didn’t find what you’re looking for, we’re here to help.

Staynie Cleaning Services, LLC

Residential, Short Term Rental and Move in/out Cleaning Services

Phone

+1 (470) 499-4962

E-mail

moc.liamg%40gninaelc.einyatS